About Us

About Us

by admin

Nairobi Bureau De Change, is a privately owned entity registered in Kenya and has been operating since 1995. The Bureau is licensed by the Central Bank of Kenya and is also a member of Kenya Forex Bureau Association.

Our Vision is to become the preferred regional partner of comprehensive foreign exchange services with integrity. We acknowledge our social responsibility to our employees and the environment.

From inception, the focus of Nairobi Bureau De Change has been to meet the foreign exchange needs of all sectors in society. Our customers include students, athletes, government sectors, importers, exporters, manufacturing firms, Non governmental organizations, churches amongst other.

Nairobi Bureau De Change has earned a reputation for integrity, honesty, competitiveness, reliability and excellence in customer service. We have endeavored to meet the unique needs of our clients by offering customized solutions to their foreign exchange needs.

Our Promise

Service with Integrity

CLIENTS
Our client base has increased significantly in the last 21 years. We have ensured that client retention is a priority and have a very interactive client relationship. Planning according to our customers needs has helped us retain 80%to 90% of our clients and we intend to do so in the future.
Our clients include:

  • International and regional airlines
  • Freight companies
  • Non governmental organizations
  • Hotel and Tour operators
  • Both local and international travelers

Vision
To be your preferred premier foreign exchange partner

Mission

  • Nurture a winning team of employees who can learn, grow and prosper.
  • Build enduring customer relationships based on trust and integrity to enhance economic success and financial security.
  • Commitment to improve the quality of life in the communities we serve.

Core Values

  • Social Responsibility – We contribute to the welfare of our communities.
  • Professionalism- We provide customer service with excellence.
  • Integrity- We earn trust by upholding high ethical business standards.
  • Respect-We cherish every individual.
  • Innovation- We embrace ideas that propel us forward.
  • Team work- we work together to succeed by measuring results and rewarding
    achievement.